Irwin Koh | SG Property Insights (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data in accordance with the Personal Data Protection Act 2012 (“PDPA”) and applicable Singapore laws.

This Privacy Policy explains how we collect, use, disclose and protect your personal data when you visit or interact with our website and services.

​

1. Personal Data We Collect

Depending on how you interact with our website, we may collect:

• Your name

• Email address

• Mobile or telephone number

• Property address or property details

• Property type and relevant property information

• Your property requirements, preferences and objectives

• Information provided when requesting a property analysis, valuation or consultation

• Information contained in enquiries or communications submitted to us

• Technical information such as IP address, browser type, device information and website usage data, where applicable

 

You may browse our website without providing personal data. However, certain information may be required for us to respond to enquiries or provide requested services.

​

2. How We Collect Personal Data

We may collect personal data when you:

• Submit an enquiry or contact form

• Request a complimentary property analysis

• Contact us by email, telephone, WhatsApp or other communication channels

• Request property-related information or services

• Engage us for real estate services

• Interact with our website, including through cookies and similar technologies

• Interact with our social media accounts or other online platforms
   

3. How We Use Your Personal Data

We may collect, use and disclose your personal data for purposes including:

• Responding to your enquiries and requests

• Providing property analysis and valuation services

• Assisting with property buying, selling and rental matters

• Understanding your property requirements and objectives

• Providing information about properties and the Singapore property market

• Arranging consultations, viewings and appointments

• Managing our client relationships

• Improving our website, services and customer experience

• Sending relevant property-related information and marketing communications, where permitted by law

• Complying with applicable laws, regulations and regulatory requirements

• Other purposes for which you have provided consent or which are permitted or required by law
   

4. Disclosure of Personal Data

Where reasonably necessary for the purposes described above, we may disclose your personal data to:

• PropNex Realty Pte Ltd and relevant real estate personnel

• Property owners, prospective purchasers, landlords, tenants or other transaction parties where necessary to facilitate a property transaction

• Professional advisers and service providers assisting us with our business

• Website hosting, IT, CRM, communication and technology service providers

• Government authorities and regulators where required or permitted by law

• Other parties where you have provided consent or where disclosure is otherwise permitted or required by law
   

We will take reasonable steps to ensure that third parties handling personal data on our behalf provide appropriate protection for that information.
 

5. Cookies and Analytics

Our website may use cookies and similar technologies to improve website functionality, analyse website traffic and understand how visitors interact with our website.
 

Third-party services, including analytics or advertising platforms, may also collect information about website usage where applicable.

You may adjust your browser settings to restrict or disable cookies. However, doing so may affect certain website functions.
 

6. Marketing Communications

Where permitted by applicable law, we may contact you regarding property opportunities, market updates, services, events or other information that may be relevant to you.
 

You may request to stop receiving marketing communications from us at any time by contacting us or using the unsubscribe option provided in the relevant communication.
 

We will comply with applicable requirements relating to marketing communications, including the Do Not Call Registry where applicable.
 

7. Protection of Personal Data

We take reasonable administrative, technical and organisational measures to protect personal data against unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks.
 

However, no electronic transmission or storage system can be guaranteed to be completely secure.
 

8. Retention of Personal Data

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, or as required or permitted by applicable law.
 

When personal data is no longer required, we will take reasonable steps to delete, destroy or anonymise it where appropriate.
 

9. Access and Correction

You may request access to personal data we hold about you and information about how your personal data has been used or disclosed, subject to applicable legal exceptions.
 

You may also request correction of inaccurate or incomplete personal data.

Requests can be made using the contact details below. We may need to verify your identity before processing such requests.
 

10. Withdrawal of Consent

Where we rely on your consent to collect, use or disclose your personal data, you may withdraw your consent by contacting us.
 

Please note that withdrawing consent may affect our ability to provide certain services or respond to certain requests.
 

Withdrawal of consent does not affect the lawfulness of any collection, use or disclosure carried out before the withdrawal.
 

11. Third-Party Websites

Our website may contain links to third-party websites, including social media platforms and other property-related websites.
 

We are not responsible for the privacy practices, security or content of those third-party websites. We encourage you to review their respective privacy policies before providing personal data to them.
 

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology or applicable laws.
 

The latest version will be published on this website together with the relevant updated date.
 

13. Contact Us

If you have any questions about this Privacy Policy, wish to request access to or correction of your personal data, or wish to withdraw consent, please contact:

Irwin Koh | SG Property Insights
Mobile: 9005 7764

​

Last Updated: 20 August 2026